Product Information
I received a damaged item, how should I proceed?
If you received a defective item, please follow our return policy to start a return and obtain a return shipping label. You may place a new order for a replacement item, and your refund will be issued to the original form of payment once processed.
Do you accept exchanges?
Yes we do! We want to you be satisfied with your purchase, you have 30 days to initiate an exchange. Please click the button below and have your order number and email address ready.
What are the handbag measurements?
We incorporate dimensions in inches on the product description section.
How do I care for my handbag?
Click here for product care information!
How do I add items to my Wishlist?
How to Add Items to Your Wishlist 1. Navigate to www.thesak.com: - Open your preferred web browser and go to www.thesak.com. 2. Browse Products: - Explore the website and find the items you'd like to add to your wishlist. 3. View Product Details:...
What are the drop lengths for the Crossbody bags?
This list is sorted by Brand first and then by Product Title: Brand Title Drop Sakroots 2-in-1 Backpack Backpack Drop: up to 15 inches; Crossbody Drop: up to 42.5 inches Sakroots Adventure Triple Pouch Crossbody Drop: up to 25.5 inches; Wristlet...