How do I reset my password?Updated 8 hours ago
There is no password to reset.
We use a secure, passwordless login system, so you don’t need to create or remember a password.
To access your account, enter your email address on the sign-in page, or choose Shop Pay if you have it set up. You’ll receive a one-time verification code by email or text, which you’ll use to sign in.
A few things to keep in mind:
- A new verification code is sent each time you sign in
- Codes expire after a short period for security
- If you don’t see the email, check your spam or promotions folder
- Make sure you’re using the same email address used at checkout
If you’re having trouble receiving your code, please contact customer service and we’ll help you access your account.