thesak logo
thesak logo

All articles

How do I change the email address linked to my account?Updated 8 hours ago

To ensure the security and privacy of your account, email address changes are handled directly by our customer support team. Please follow these steps to update your email address:

  1. Contact Support: Email us at [email protected] with the subject line "Email Address Change Request." Please include your current email address and the new email address you wish to use in the body of the email.

  2. Verification: For your security, we may require additional information to verify your identity before making any changes. Please be ready to provide this information as requested.

  3. Confirmation: Once your email address has been updated, you will receive a confirmation email at your new email address. Please follow any instructions in the email to finalize the change.

If you have any questions or need further assistance, our customer service team is here to help. We aim to make this process as smooth and secure as possible for you.

Was this article helpful?
Yes
No